Return & Refund Policy
We want you to love everything you buy from ToiletStuff.com. But if something isn’t quite right, we’re here to make it right.
🕒 30-Day Return Policy
You have 30 days from the date of delivery to return eligible items for a full refund.
✅ Eligible Returns
To be eligible for a return:
- The item must be unused, unopened, and in its original packaging
- You must provide proof of purchase (your order number or receipt)
Due to hygiene reasons, we cannot accept returns on opened or used toilet sprays, wipes, or other personal care items.
🚚 How to Start a Return
Email us at support@toiletstuff.com with your order number and reason for return. We'll provide you with return instructions and a return address.
Please note:
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- Once we receive and inspect your return, we’ll process your refund within 5–7 business days.
💳 Refunds
Refunds will be issued to your original payment method. You’ll receive a confirmation email once your refund is processed.
If you have any questions or concerns about your return, don’t hesitate to reach out to us at support@toiletstuff.com. We're always happy to help!